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Quality management

The highest standards for the best quality

Our most important goal is to win over our customers through quality, efficiency and reliability, and to strengthen their competitiveness over the long term. We rely on the highest quality standards, from initial customer contact to parts delivery. Our years of experience, our consistent dedication and our drive toward optimisation ensure this just as much as working with the latest quality assurance methods.

Our quality management system is standardised around the world and certified according to DIN ISO 9001 and IATF 16949. By doing so, we meet the highest production standards and naturally meet the strict requirements of the automotive industry as well.

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Our quality philosophy is based on continuous improvement

We maintain collaborative discussions on equal terms with our customers. We strive to fully determine individual requirements so that we can identify added value for our customers and always find the best solutions based on our years of experience. Our business thinking is process-oriented and our decisions are based on numbers that allow us to comprehend the cause and effects of our actions. The continuous improvement of our production processes and the verifying and corrective measures of quality assurance play a significant role here, since this is the only way that we can ensure our business success and that of our customers.

Our professional quality management coupled with ultra-modern measurement and testing procedures according to certified standards ensure that our products and services meet the highest standards and create ongoing trust and satisfaction with our customers and partners. We regard our relationship and discussions with our customers, suppliers and service providers along with internal and external partners as our greatest asset for continuously developing our service portfolio.

Collaborative customer-orientation

Fact-based decision-making

Continuous improvement

A consistent process focus

Support and qualification of the people performing the job

Targeted business positioning and management

Active relationship management with business partners

"To achieve our goals, both the abilities of our employees as well as customer and quality-oriented thought and actions must undergo continuous development. Each of our employees actively helps to continuously improve the quality of our products, processes and services."

Kristian Hartje, Business Unit Manager, GOTEC Plastics